Introduction to Billtrust Credit
By the end of this course, you will be able to:
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Describe how Billtrust Credit streamlines credit applications compared to email- and PDF-based processes.
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Identify core features of the customer portal and credit application management interface.
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Explain how to use Billtrust Credit to make policy-aligned credit decisions and maintain audit-ready records.
Outline
Overview of Billtrust Credit
Billtrust Credit replaces scattered emails and PDFs with a single, structured credit application workflow. Customers submit credit applications through a secure, branded portal, and AR teams review, decide on, and manage those applications from one interface, speeding response time from days to minutes.
Credit teams can set unique credit rules tailored to their own financial risk tolerance, ensuring credit-line decisions are made on their terms. Automated credit review processes and line-of-credit assignments, based on those rules, speed up application approvals while producing audit-ready records for finance. On the customer side, the branded application portal makes it fast and simple to apply and check status, keeping the experience professional at every touchpoint. The result is faster application approvals, consistent policy application, and more time for the team to focus on strategic work instead of manual review.
Managing applications in Credit
Send, track, and decide on credit applications from a single interface with Credit Application Management. A branded link can be sent to customers in one click, eliminating manual PDF distribution, and the form presented is selected based on entity type to maintain policy consistency across customer segments.
Customer experience in Credit
Speed up the credit application process and maintain strong customer relations with a secure, branded application portal. Customers access the application through a portal that automatically locates their business, so they don't need to manually re-enter company details, giving the credit team cleaner data from the start.
Conclusion
- Key Features of the System: Billtrust Credit combines a branded customer application portal with credit application management for AR teams, all from a single interface.
- Benefits of Implementation: The platform cuts credit decision time from days to minutes, provides audit-ready records for every decision, and frees the team to focus on strategic work instead of manual review.
- Steps for Effective Use: Send branded application links to customers, then review consolidated application records to approve or deny with documented reasons.
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